Contact Information

Last Updated: June 26, 2026

At GemDawn, we are committed to providing responsive customer support. If you have any questions about your order, shipping, returns, products, or general inquiries, please contact us using the information below.

Store Information

Store Name: GemDawn

Website: https://northvibebrand.com/

Business Address:

4801 Sunset Blvd Lot 35

Lexington, SC 29072-8189

United States

Customer Support

Email:

yanli19981@outlook.com

Customer Service Hours

Monday – Friday

9:00 AM – 6:00 PM (Eastern Time)

Closed on weekends and major U.S. public holidays.

Response Time

We aim to respond to all inquiries within 24–48 business hours.

To help us assist you more efficiently, please include the following information when contacting us:

• Your full name

• Order number (if applicable)

• Email address used for the order

• A detailed description of your inquiry

Business Inquiries

For partnership opportunities, business cooperation, or other non-customer-service matters, please contact us by email with the subject line "Business Inquiry."

Thank you for choosing GemDawn. We appreciate your trust and look forward to serving you.