Privacy policy

Privacy Policy

Last Updated: June 26, 2026

At GemDawn ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://northvibebrand.com/ (the "Site") or make a purchase from us.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Personal Information

Full name
Billing address
Shipping address
Email address
Telephone number
Payment information (processed securely through third-party payment providers)
Order history

Automatically Collected Information

When you visit our Site, we may automatically collect:

IP address
Browser type
Device information
Operating system
Time zone
Pages visited
Products viewed
Referral URLs
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Verify payments and prevent fraud
Provide customer support
Communicate order updates
Respond to inquiries
Improve our website and services
Analyze website performance
Personalize your shopping experience
Comply with applicable legal obligations

3. Payment Information

Payments made through our website are securely processed by trusted third-party payment providers.

GemDawn does not store your complete credit card or debit card information on our servers.

Payment providers process your payment information according to their own privacy and security policies.

4. Cookies

Our website uses cookies and similar technologies to improve user experience.

Cookies may be used to:

Remember shopping cart contents
Save customer preferences
Improve website functionality
Analyze website traffic
Enhance security
Measure marketing performance

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share information only when necessary with trusted third parties, including:

Payment processors
Shipping carriers
Order fulfillment providers
Website hosting providers
Analytics providers
Fraud prevention and security services
Government authorities when required by law

These service providers are authorized to use your information only as necessary to perform services on our behalf.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although no method of electronic transmission or storage is completely secure, we take reasonable steps to protect your information.

7. Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Provide customer support
Maintain business records
Resolve disputes
Meet legal, accounting, or tax obligations

When information is no longer required, it is securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Object to certain processing activities
Request data portability where applicable
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

9. Marketing Communications

If you subscribe to our mailing list, we may send promotional emails regarding products, services, and special offers.

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

10. Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate parental consent, we will promptly delete such information.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

12. International Users

If you access our website from outside the United States, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

By using our Site, you consent to such transfers where permitted by applicable law.