CONTACT US

We're Here to Help

If you have questions regarding your order, shipping, products, returns, or payments, our customer support team is happy to assist you.


Customer Service Email

yanli19981@outlook.com


Business Address

GemDawn

4801 Sunset Blvd Lot 35

Lexington, SC 29072-8189

United States


Customer Support Hours

Monday – Friday

9:00 AM – 6:00 PM (Eastern Time)

Closed on weekends and major U.S. holidays.


Response Time

We strive to respond to all customer inquiries within 24–48 business hours.

Please include your order number when contacting us so we can assist you more efficiently.